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WRTech (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://wanrooetech.cn and interact with our services, including when you request quotes, submit product inquiries, or download technical documents.

1. Information We Collect

We may collect information that you provide directly to us, as well as data collected automatically.

A. Information You Provide:

• Contact & Business Details: Name, company name, job title, email address, phone number, physical address, and country.
• Inquiry & Project Details: Information about your project, specific machinery requirements, material types, desired specifications, and any other details you share when requesting a quote or consultation.
• Communication Records: Copies of your correspondence with us, including email and chat history.
• Technical Documents: If you upload drawings or specifications for custom equipment evaluation.

B. Information Collected Automatically:

• Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring website.
• Cookies & Tracking Technologies: We use cookies to enhance site functionality, analyze traffic, and personalize content. You can control cookie settings through your browser.

2. How We Use Your Information

We use the collected information for legitimate business interests, including to:

• Respond to Inquiries: Process and follow up on your requests for quotations, product information, technical support, or partnership opportunities.
• Provide Services: Deliver the requested services, such as sending technical documents, arranging equipment demos, or sample testing.
• Improve Our Website & Products: Analyze usage trends to improve our website content, product offerings, and user experience.
• Marketing Communications: Send you relevant information about new products, industry news, or company updates only if you have explicitly consented. You can opt out at any time.
• Compliance & Security: Comply with legal obligations and protect against fraudulent or unauthorized activity.

3. Sharing of Information

We do not sell or rent your personal data. We may share information only in the following circumstances:

• With Trusted Partners: With third-party service providers who assist us in website operation, email delivery, or analytics, under strict confidentiality agreements.
• For Legal Reasons: If required to do so by law or in response to valid legal requests.
• For Business Transfers: In connection with a merger, sale, or acquisition of all or part of our company.

4. International Data Transfers

As a global business, your information may be transferred to and processed in countries outside your own (e.g., to our headquarters or regional offices). We ensure all such transfers comply with applicable data protection laws through standard contractual clauses or other approved mechanisms.

5. Your Data Protection Rights (GDPR & Others)

Depending on your location, you may have rights including:

• Access & Rectification: To request access to or correction of your personal data.
• Erasure (“Right to be Forgotten”): To request deletion of your data under certain conditions.
• Restrict Processing: To request that we limit how we use your data.
• Data Portability: To receive your data in a structured, commonly used format.
• Object to Processing: To object to our use of your data for direct marketing.
• Withdraw Consent: To withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at [ [email protected]].

6. Data Security

We implement appropriate technical and organizational measures (such as encryption and access controls) to protect your data against unauthorized access, alteration, or destruction. However, no internet transmission is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax or warranty purposes). Inactive inquiry data is typically anonymized or deleted after 3 years.

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this policy periodically. The “Effective Date” at the top will indicate the latest revision. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact: