Quality First | Service Foremost
Quality Assurance
Reliable and durable, responsive and proactive, WANROOE remains attentive to your feedback at all times.
Basic Coverage
- 1-year warranty
- Remote diagnostics
- Operational training
Professional Support
- 2-year warranty
- Extended coverage for core components
- 48-hour spare parts dispatch
- Preventive maintenance programme
- Environmental compliance assistance
Premium All-Inclusive
- 3-year warranty
- 24-hour on-site response
- Managed spare parts inventory
- Annual inspections
- Finance lease support
- Used equipment buyback commitment
Warranty Process
√ Warranty commencement upon successful equipment acceptance
√ Fault reporting during warranty period
√ Preliminary fault diagnosis
√ Warranty determination, Repair execution
Installation and Commissioning
√ On-site installation
√ Remote installation guidance
√ Equipment commissioning
√ Acceptance and handover
Operational Training
√ Theoretical training
√ Practical exercises
√ Safety training
√ Remote training
Maintenance and Servicing
√ Fault diagnosis
√ On-site repairs
√ Routine maintenance
√ Inspection schedules
Spare Parts Supply
√ Spare parts inventory
√ Stock management
√ Emergency dispatch
√ Spare parts provision
Technical Support
√ Remote diagnostics
√ Technical consultation
√ Document downloads
√ Upgrade recommendations